sources of information on the tourism and travel industry structure of the tourism and travel industry and its different sectors including functions key characteristics business relationships between sectors roles and general responsibilities for different jobs in the industry general nature of allied and related industries including hospitality meetings incentives conferences and events primary functions of major crossindustry and sectorspecific industry associations especially those with which the organisation has a relationship major crossindustry and sectorspecific industry associations especially those with which the organisation has a relationship trade unions in the industry local regional state and national tourism information service and marketing organisations tourism research bodies basic aspects of tourism and travel industry quality assurance processes industry accreditation schemes codes of conduct or ethics occupational licensing reasons for participation and impacts of noncompliance reasons for participation and impacts of noncompliance roles and responsibilities of individual staff members when participating in schemes basic aspects of state territory and commonweath laws specifically relevant to the tourism and travel industry and actions that must be adhered to by tourism organisations Criminal Code Act for child sex offences outside Australia travel agents licensing acts for inbound tour operators and guides basic aspects of and actions that must be adhered to by tourism organisations Queensland Tourism Services Act for the delivery of tourism products in Queensland basic aspects of Equal Employment Opportunity EEO law including rights of employees and responsibilities of employers to make merit based employment decisions current and emerging technology used in the tourism industry including ebusiness and social media current and emerging technology used in the tourism industry, including ebusiness and social media. |